

TouchPoint (Pvt.) Ltd. kicked off the new year with its biggest internal event yet—Kickoff 2025: UNSTOPPABLE. With over 180 employees gathered under one roof, the day was charged with energy, reflection, and a shared vision for the future of self-service and phygital banking in Pakistan.
This year’s theme was UNSTOPPABLE – CTRL + ALT + SCALE, perfectly captured the mindset TouchPoint is adopting for its next phase of growth
SCALE – Expand operations with resilience, creativity, and impact.
CTRL – Regain control of priorities, processes, and purpose.
ALT – Find smarter alternatives to lead the way in digital and self-service banking.
A Celebration of Progress and Purpose
From its humble beginning with just 15 ATMs, TouchPoint has grown into Pakistan’s leading self-service solutions provider with a footprint of 7,000+ deployments nationwide and a 30%+ market share. This growth story was at the heart of the Kickoff event, reminding teams of the journey while setting the stage for what comes next.
The Event Featured
- Powerful reflections from leadership on TouchPoint’s journey of resilience and excellence.
- Learning bursts and knowledge-sharing sessions designed to inspire smarter, future-ready banking solutions.
- Celebratory moments, including Bravo Awards and Shining Star recognition, honoring the people behind the progress.
Culture of Recognition & Excellence
People have always been at the core of TouchPoint’s success. Kickoff 2025 highlighted this with recognition awards that celebrated individual and team achievements across the year. Employees were acknowledged for their dedication, innovation, and ability to adapt in a fast-changing industry.
This culture of recognition not only motivates employees but also strengthens the company’s values of trust, commitment, and customer excellence.
Driving the Future of Phygital Banking
As banks continue to move transactions from counters to machines, TouchPoint is playing a critical role in reshaping the future of branch banking. Solutions like CADEPO, STM, VSM, DN100, DN200, and QMatch 2.0 are enabling banks to enhance customer convenience, reduce operational loads, and ensure round-the-clock availability.
Kickoff 2025 reaffirmed TouchPoint’s mission to lead this transformation while reinforcing its role as a trusted partner to banks across Pakistan.
A Vision Forward
UNSTOPPABLE was more than just an event theme—it is a declaration of intent. TouchPoint is committed to scaling new heights in 2025 and beyond by embracing innovation, empowering people, and building stronger partnerships with banks and businesses.
The journey ahead is bold, ambitious, and filled with opportunities. With CTRL + ALT + SCALE as the guiding mantra, TouchPoint is ready to accelerate growth, create impact, and continue shaping the future of self-service banking in Pakistan.