
At TouchPoint, we are committed to driving the future of self-service banking in Pakistan. 2024 has been a remarkable year of achievements, marked by growth, innovation, and an unwavering focus on delivering reliable and efficient banking solutions.
Expanding Our Reach in Self-Service Banking
At TouchPoint, we are committed to shaping the future of self-service banking in Pakistan. 2024 has been a year of significant achievements, reinforcing our market leadership and dedication to enhancing customer convenience and operational efficiency.
Our installed base now exceeds 7,000 devices, enabling banks and financial institutions to deliver seamless and accessible banking experiences.
Powering Millions of Transactions Annually
Our robust network of self-service banking solutions facilitates millions of transactions each year. Designed for security, efficiency, and 24/7 accessibility, our solutions empower financial institutions and their customers across the nation.
Market Leadership with over 30% Share in Pakistan
TouchPoint proudly holds over 30% market share in self-service banking solutions. Our relentless focus on customer-centric innovation has positioned us as a trusted partner for banks looking to enhance operational efficiency and elevate customer satisfaction.
Revolutionizing Deposit Management with CADEPO
We have successfully deployed over 500 CCDMs (Cash and Cheque Deposit Machines) across Pakistan’s leading banks, transforming cash and cheque deposit processes. Our advanced CADEPO solution is now live in major financial institutions, including:
- Faysal Bank
- Soneri Bank
- Bank Alfalah
- Askari Bank
To learn more about CADEPO, visit our CADEPO Solutions
Recognized for Excellence: Best Performance Award 2024
We are honored to receive the Best Performance Award 2024 from Diebold Nixdorf, recognizing our contributions to advancing self-service banking in Pakistan. This achievement underscores our commitment to delivering high-quality, reliable banking solutions.
Managing a Nationwide ATM Network
TouchPoint manages a fleet of 1,200+ ATMs for National Bank of Pakistan (NBP), ensuring secure and uninterrupted banking services. Our managed services focus on maximizing uptime, security, and efficiency to help banks serve their customers without disruptions.
Future Banking Summit Participation
We actively engage in industry-leading events like the Future Banking Summit, where we collaborate with financial leaders and decision-makers to drive the next wave of self-service banking transformation in Pakistan.
Kickoff 2024: Excellerate – Accelerating with Excellence
At our annual Kickoff 2024 event, Excellerate, we set the foundation for another year of growth and technological advancement. While many of our team members attended, others remained on duty, ensuring continuous support for our valued clients. Their dedication is a testament to our commitment to service excellence.
Looking Ahead in 2025
As we move forward, TouchPoint remains dedicated to innovation and excellence in self-service banking. We will continue to push boundaries, introduce new solutions, and enhance banking accessibility for financial institutions and customers alike. Stay tuned for more groundbreaking developments as we shape the future of Phygital Banking in Pakistan.