Banking in Pakistan is undergoing a digital transformation, and TouchPoint is at the forefront of this revolution. With the launch of Pakistan’s first cheque encashment service via CCDM (Cash & Cheque Deposit Machine) at BankIslami, customers can now withdraw cash instantly by encashing their cheques—securely, efficiently, and without the need for branch visits.
This milestone has been made possible through TouchPoint’s advanced digital transaction platform, QMatch, which ensures seamless, real-time cheque verification, customer authentication, and fraud prevention.
Cheque Encashment via CCDM—A Game-Changer for Banking
For decades, cheque encashment has been a time-consuming process, requiring customers to visit branches and wait in long queues. However, with self-service solutions like CCDM, cheque encashment is now more convenient than ever.
How It Works
Cheque Deposit & Encashment – Customers deposit their cheque in a CCDM, and the system instantly verifies and encashes it.
Secure Customer Verification via NADRA – The transaction is authenticated through NADRA’s biometric verification for added security.
Real-Time Cheque Validation – The system checks for fraud, duplicate cheques, and verification in real-time.
Video Assistance via QKenekt – Customers can receive instant support from a bank representative through video banking.
High-Value Transactions – Up to PKR 500,000 can be encashed in a single transaction, with scalability through QMatch for future enhancements.
Enhancing Self-Service Banking in Pakistan
With the rise of self-service solutions, banks are focusing on digitizing transaction processes to improve customer convenience and operational efficiency. The integration of QMatch with CCDMs allows BankIslami to:
✔ Reduce branch footfall and operational costs
✔ Provide 24/7 cheque encashment services
✔ Improve customer satisfaction with faster transactions
✔ Enhance security through biometric and real-time cheque verification
TouchPoint’s Vision for Phygital Banking
As a leader in phygital banking solutions, TouchPoint continues to innovate the financial sector by bridging digital and physical banking experiences. QMatch is designed to integrate seamlessly with self-service banking solutions, making transactions faster, more secure, and highly efficient.
“At TouchPoint, we are committed to enabling seamless, secure, and customer-centric banking experiences. QMatch has redefined cheque encashment, ensuring that customers can access their funds instantly while maintaining the highest levels of security and compliance.”
CEO – Tabish Sabah (TouchPoint Private Limited)