TouchPoint (Pvt.) Limited proudly stood as the Platinum Sponsor at the Future Banking Summit & Expo 2025, held on September 25, 2025, at the Pearl-Continental Hotel Karachi. Organized by Total Communications, the one-day summit brought together senior banking executives, fintech innovators, and technology providers to discuss the digital future of Pakistan’s financial industry.
At the event, TouchPoint unveiled its Next-Gen Branch Lobby with Digital Experience — a live showcase integrating ATMs, Cash & Cheque Deposit Machines (CCDMs), Cheque Deposit Kiosks (CDKs), Cash Recyclers, Smart Teller Machine and Multi-Currency Exchange Solutions.
The booth drew widespread attention from industry leaders eager to experience how phygital banking is transforming customer journeys and branch operations across Pakistan.
Branch Banking with QMatch & QExperience
TouchPoint’s self-service ecosystem is built around its two flagship products
- QMatch – Digital Platform manages transactions, device connectivity, and operational intelligence across all self-service channels. It enables centralized monitoring, smart routing, and real-time analytics for maximum uptime and performance.
- QExperience – User Interface Suite brings a customer-first design philosophy, delivering personalized, multilingual, and interactive screen experiences that simplify complex transactions and elevate customer engagement.
Together, QMatch and QExperience transform traditional banking environments into digitally intelligent branch ecosystems, where software, hardware, and customer experience converge seamlessly.
Empowering the Future of Phygital Banking
TouchPoint’s Next-Gen Branch Lobby reflects its ongoing mission to redefine branch transformation through automation, data, and design. Each product displayed at the expo — from ATMs and CDKs to cash recyclers — demonstrated TouchPoint’s ability to integrate reliability, speed, and convenience for both banks and customers.
By leveraging QMatch and QExperience, TouchPoint continues to empower banks to migrate transactions from counters to self-service channels, improving operational efficiency while enhancing customer accessibility.
A Platinum Sponsorship Reflecting Industry Leadership
As Platinum Sponsor, TouchPoint reaffirmed its commitment to advancing self-service banking and digital excellence across Pakistan’s financial sector. Company representatives engaged with top executives from leading financial institutions, discussing opportunities for collaboration, branch transformation, and nationwide digital scalability.
These conversations focused on how TouchPoint’s integrated ecosystem — powered by the QMatch Digital Platform and QExperience UI Suite — is enabling banks to enhance customer experience, optimize operations, and transition towards phygital branch models that align with evolving customer expectations.
Nationwide Impact: A Legacy of Reliability and Growth
With 7,000+ self-service units deployed nationwide and a 30%+ market share, TouchPoint continues to be a trusted partner for Pakistan’s leading banks. Its solutions are driving measurable improvements in transaction reliability, customer satisfaction, and branch modernization, all while enabling 24/7 banking convenience.